• Giới thiệu chuyên gia trong nghề BPO

• Fullname     : Huy Manh Tran
• Title     :Director
• Sex     : Male
• Date of Birth    : 01/23/1973
• Place of Birth    : Ho Chi Minh City
• Marital status    : Married
• Email     : Địa chỉ email này đã được bảo vệ từ spam bots, bạn cần kích hoạt Javascript để xem nó. Địa chỉ email này đã được bảo vệ từ spam bots, bạn cần kích hoạt Javascript để xem nó.

Skills:

• Languages & Scripting: C/C++, MFC, Visual Basic, HTML, Javascript, VB Script, UML, Astra Load Test, Load Runner, Win Runner, Quick Test Pro, Open STA
• Middleware:  COM
• Operating Systems: MS-DOS, Windows 3.x, and Windows 9x, Windows 2K, Windows NT. Winndows XP, Windows 2003
• Databases:  MS SQL Server, MS Access
• Web Servers: MS IIS
• Analysis & Design Tools: Visio
• Configuration Management Tools: Test Director, Visual SourceSafe, and PVCS Tracker, Bugzilla
• Other Special Skills: Rational Unified Process, MS Project

Work Experience:

Relevant Work Experience

Software Testing Lecture 1999 – Present

RUP – An Introduction, Test Work flow in SDLC, Black box testing skills, Test Plan – How to, Defect Tracking Report, Test Design – How to, Test Automation, WinRunner, Quick Test Pro, CMMI Introduction

CMM/CMMI ATM Member  Feb – Mar, 2002; Nov, 2003; Dec,2004

Director, Software Services   May 2007 – Present

      International IT Services, Ho Chi Minh City, Vietnam

Responsibilities

Acting managing director role to manage all company accounts in term of delivery (recruitment – resource allocation – project planning, tracking oversight – issue resolving)

Lead company public relation efforts

Lead domestic sales efforts 

Skill Set Utilized:   Management skills interm of HR – Marketing – Communication – Training – Delivery (project management, issue solving) 

Number of People Managed:  80+ - 130+

Director                     July 2006 – April 2007

      Blue Tech, Ho Chi Minh City, Vietnam

Responsibilities

Lead company public relation efforts

Lead sales efforts

Manage company technical – business aspects regarding to e-commerce site: www.netvn.com

+ Define and deliver the search engine.

+ Lead the design, development and systems integration teams as well as third party vendors.

+ Define the technical direction, review the systems architecture as well as detailed website specifications, and manage internal technical teams. 

Skill Set Utilized:   Technology Consulting; Management skills interm of HR – Marketing – Communication – Training – Delivery (project management, issue solving) 

Number of People Managed:  30+

Vice General Director                   April 2006 – July 2006

      Sao Hoa, Ho Chi Minh City, Vietnam

Responsibilities

Manage company technical – business aspects regarding to e-commerce site: www.thitruongviet.com.vn

+ Manage technical team to gather business requirements, write functional specifications.

+ Manage development, systems integration and operations teams who write and test software code, implement third party systems and manage the live site.

+ Strategize new feature development through every stages of the website lifecycle.

+ Lead sale task force to build customers list 

Skill Set Utilized:   Technology Consulting; Management skills interm of HR – Marketing – Communication – Training – Delivery (project management, issue solving) 

Number of People Managed:  50+

Senior QC Manager                   March 2005 – April 2006

      Paragon Solutions, Ho Chi Minh City, Vietnam

Responsibilities

Organization Assignment:  Manage PSV QC division

Scope of Assignment:       Strengthen PSV QC abilities

     Take a responsibility for all PSV accounts in term of QC point of view 

Skill Set Utilized:   Technology Consulting; Management skills interm of QC HR – Marketing – Communication – Training 

Number of People Managed:  100+

QC Manager        May 1998 – March 2005

      Paragon Solutions, Ho Chi Minh City, Vietnam

Responsibilities

Project Assignment:   OutStart

Scope of Project:   Learning Composers - Learning Management System

Industry:   eLearning

Skill Set Utilized:   Management skills, Testing skills, Bugzilla, Visual Source Safe.

Number of People Managed:  9

Project Duration:  8 months 

Project Assignment:   TEDS PI – Automation Testing

Scope of Project:   Use Quick Test Pro to automated test test cases

Industry:   eLearning

Skill Set Utilized:   Management skills, Testing skills, PVCS Tracker, Visual Source Safe, Quick Test Pro.

Number of People Managed:  9

Project Duration:  4 months 
 

Project Assignment:   Witness Systems – eQAnalysis, work at Atlanta, US

Scope of Project:   Developed the releases of eQAnalysis product(s) & Tier 3 of eQuality® Suite it  would allow to slice-and-dice through a vast of performance information of call centers to point out the trend for many views of many levels of users

Industry:   Management Information System (MIS)

Skill Set Utilized:   Management skills, Testing skills, PVCS Tracker, Visual Source Safe, Test Director.

Number of People Managed:  20

Project Duration:  1 year 

Project Assignment:   Softbrands – Quality Control Leader, CM Manager

Scope of Project:   Designed and developed PORTfolio system

Industry:   Hospitality

Number of People Managed:  3

Skill Set Utilized:   Management skills, Testing skills, PVCS Tracker, and Visual SourceSafe

Project Duration:   12 months  

Project Assignment:   Teach Master – Load Test Expert

Scope of Project:   e Learning web application

Industry: Training & services

Number of People Managed:  0

Skill Set Utilized:   Testing skills, Astra Load Test, Load Runner, PVCS Tracker, and Visual SourceSafe

Project Duration:  9 months 

Project Assignment:   RWD – Quality Control Leader , CM Manager

Scope of Project:   Maintained and developed all RWD products

Industry: Training & services

Number of People Managed:  2

Skill Set Utilized:   Testing skills, Test Director, PVCS Tracker, and Visual SourceSafe

Project Duration:  1.5 year 

Project Assignment:  Training Program – Quality Control Leader

Scope of Project:  Managed quality control group, and improved testing skills

Industry:  Software development

Number of People Managed:  40

Skill Set Utilized:   Testing and instructional skills

Project Duration:  3 months  

Project Assignment:  iAcademy – Quality Control Leader 

Scope of Project:  Created and managed courses, and graded for studying on Internet

Industry:  Online training

Number of People Managed:  10

Skill Set Utilized:   Testing skills, PVCS Tracker, and Visual SourceSafe

Project Duration:  3 months  

Project Assignment:  CANE project – Project Coordinator

Scope of Project:  Managed Cane delivery, harvest orders, contracts, and payments

Industry: Sugar production

Number of People Managed:  7

Skill Set Utilized:   Process skills

Project Duration:  2 months  

Project Assignment: Document control system – Project Coordinator

Scope of Project:  Controlled all records and published documents

Industry:  Commercial

Number of People Managed: 3

Skill Set Utilized:   Testing skills, PVCS Tracker, Visual SourceSafe, Rational Rose, MS Project, Visio and MS SQL Server

Project Duration:  3 months 

Project Assignment:  ISO 9000 – Internal Quality Auditor

Scope of Project:  Implemented audit process to obtain ISO 9001 certification

Industry:  Quality

Number of People Managed:  2

Skill Set Utilized:   Management and process skills

Project Duration: 4 months  

Project Assignment:  SoftSIM - Quality Assurance Engineer 

Scope of Project: Tested powerful application that required little technical background from trainer to record actions performed on Windows-based applications.

Industry:  Online training

Skill Set Utilized: Rational Unified Process

Project Duration:  4 months  

Project Assignment:  Learning Composer 2.0 – Quality Assurance Engineer

Scope of Project:  Created courses for studying

Industry: Software development

Skill Set Utilized:  Rational Unified Process

Project Duration:  1 month  

Project Assignment:  Quality assurance procedure - Implementer

Scope of Project:  Created and implemented internal quality assurance procedure

Industry:  Process standard

Skill Set Utilized:  Rational Unified Process

Project Duration:  1 month  

Project Assignment: SIMS (Student Information Management System) -Quality Assurance Engineer

Scope of Project:  Worked with the EXACT accounting software as a supporting tool

Skill Set Utilized: Rational Unified Process, testing, PVCS Tracker, and Visual SourceSafe

Project Duration:  2 months  

Project Assignment:  iAcademy – Quality Assurance Engineer 

Scope of Project: Created and managed courses, and graded for studying on Internet

Industry: Online training

Skill Set Utilized: PVCS Tracker, Visual SourceSafe, and testing

Project Duration: 1 month  

Project Assignment:  Cerberus – Quality Control Engineer

Scope of Project: Provided the judiciary with electronic document management, and improved access to case files

Industry:  Legal

Skill Set Utilized:  VCS Tracker, Visual SourceSafe, and testing

Project Duration: 10 months 

Project Assignment:  Web ParIS – Quality Control Engineer

Scope of Project: Created information management system for internal use

Industry:  Software development

Skill Set Utilized: PVCS Tracker, Visual SourceSafe, and testing

Project Duration:  1 year 

Teacher                     September 1997 – May 1998 

Natural Science University of Ho Chi Minh City, Vietnam 

Education:

+ Master In Business And Marketing Management – Open University and Solvay Business School, Belgium (2006 – Pending)

+ Bachelor of Computer Science, University of Technology, Vietnam (July 1997)

+ Certificates in Business Management Skills: Team Leader Skills, Presentation Skills, Training Skills, Leadership Skills, Communication Skills, Negotiation Skills, Coaching Skills, and Self Organization and Time Management Skills, Bourne & Griffiths, Vietnam (March and April 2001)

+ SPC certification – QAI – India (8/2004)